This Data Policy explains how Maltibase (“we”, “our”, or “us”) collects, uses, stores, and protects user data processed through Wise for withdrawal and payout services on the Maltibase platform.

This policy applies only to Wise-related withdrawal data and does not cover other Maltibase data practices.

1. Data Collected for Wise Withdrawals

When users request withdrawals or payouts through Wise, Maltibase may process the following data:

  • Full name of the account holder
  • Email address
  • Bank account details (account number / IBAN)
  • Bank name and country
  • Routing number, SWIFT/BIC code (where applicable)
  • Withdrawal amount and currency
  • Wise transaction references and identifiers
  • IP address and device metadata for security and fraud prevention

⚠️ Important:
Maltibase does not store or process Wise account login credentials.
Sensitive financial information is transmitted securely via Wise-approved APIs and channels.

2. Purpose of Data Usage

Wise-related withdrawal data is used strictly for the following purposes:

  • Processing domestic and international withdrawals
  • Executing user payout requests
  • Verifying recipient and banking details
  • Preventing fraud, misuse, and unauthorized withdrawals
  • Transaction reconciliation and audit logging
  • Compliance with anti-money laundering (AML) and regulatory requirements
  • Providing customer support for payout issues

Wise data is not used for advertising, profiling, or resale.

3. Data Sharing & Third Parties

Maltibase does not sell or rent Wise-related data.

Wise data may be shared only with:

  • Wise, as the authorized payout and transfer provider
  • Correspondent banks and payment networks required to complete transfers
  • Regulatory or law-enforcement authorities when legally required
  • Essential service providers operating under strict confidentiality agreements

All parties are required to maintain adequate data protection and security standards.

4. Data Storage & Security Measures

Maltibase implements robust security controls, including:

  • Encrypted data transmission (HTTPS / TLS)
  • Secure API integrations with Wise
  • Restricted internal access to payout records
  • Secure storage of transaction references and logs
  • Continuous monitoring for suspicious activity

Sensitive banking data is never used outside approved payout workflows.

5. Data Retention & Deletion

  • Wise withdrawal records are retained only as long as necessary to meet legal, financial, and regulatory obligations.
  • Users may request deletion of non-essential Wise-linked data.
  • Data required for compliance, audits, or dispute resolution may be retained as required by law.

Data Requests:
Email: privacy@maltibase.com

6. User Rights & Control

Users have the right to:

  • View their Wise withdrawal history
  • Request correction of incorrect payout details
  • Request deletion of eligible data
  • Withdraw funds only to verified bank accounts for security purposes

Withdrawal requests are subject to identity verification and compliance checks.

7. Compliance With Wise Policies

Maltibase complies with:

  • Wise Business Terms
  • Wise Privacy Policy
  • AML, KYC, and applicable financial regulations

Wise data is processed only for legitimate payout and compliance purposes.

8. Policy Scope Limitation

This policy applies only to Wise-related withdrawal data.
Other Maltibase data processing activities are governed by Maltibase’s general Privacy Policy.

9. Contact Information

For Wise withdrawal or payout data inquiries:

Maltibase Privacy Team
Email: privacy@maltibase.com
Website: https://policy.maltibase.com

✅ Wise Review Checklist (Fully Covered)

✔ Cross-border payout disclosure
✔ Banking data purpose limitation
✔ AML & compliance acknowledgment
✔ Security & retention clearly stated
✔ User rights defined