This policy explains how Maltibase (“we”, “our”, or “us”) collects, uses, stores, and manages email addresses and email-related data, and how user permission is obtained and respected.
This policy applies only to email data.
1. How We Collect Email Data
Maltibase collects email addresses through the following lawful methods:
- User account registration
- Email verification during sign-up
- Subscription to newsletters, updates, or notifications
- Customer support communications
- Identity verification or payment-related processes (where required)
- User-initiated contact with Maltibase
Email data is collected directly from users and not through unauthorized third-party sources.
2. User Consent & Permission
Maltibase collects and uses email data only with user consent, which may be obtained through:
- Explicit opt-in during account creation
- Acceptance of terms and privacy policies
- Voluntary subscription to email communications
- Transactional or service-related necessity (e.g., receipts, security alerts)
Users are never added to mailing lists without consent.
3. Purpose of Email Data Usage
Email addresses are used strictly for the following purposes:
- Account creation and login verification
- Sending security alerts and authentication messages
- Transactional communications (receipts, confirmations, withdrawals, deposits)
- Customer support responses
- Service updates and important notices
- Optional marketing or promotional communications (opt-in only)
Email data is not used for unauthorized marketing, profiling, or resale.
4. Marketing Emails & Opt-Out
- Marketing or promotional emails are sent only to users who explicitly opt in
- Every marketing email includes a clear unsubscribe option
- Users may opt out at any time without affecting essential service communications
Transactional and security emails may still be sent even if marketing emails are disabled.
5. Data Storage & Security
Maltibase protects email data using industry-standard security measures, including:
- Secure servers and encrypted data transmission (HTTPS / TLS)
- Restricted internal access based on role and necessity
- Secure email delivery services with data-protection agreements
- Regular monitoring for unauthorized access or misuse
Email data is stored only for legitimate business purposes.
6. Data Retention & Deletion
- Email data is retained only as long as necessary to provide services or meet legal obligations
- Users may request deletion of their email data at any time
- Upon account deletion, associated email data is removed unless legally required to retain it
Email Data Requests:
Email: privacy@maltibase.com
7. Data Sharing & Third Parties
Maltibase does not sell or rent email data.
Email data may be shared only with:
- Authorized email service providers used for delivery
- Security or infrastructure providers under confidentiality agreements
- Legal or regulatory authorities when required by law
All third parties must comply with applicable data-protection standards.
8. User Rights
Users have the right to:
- Know how their email data is used
- Access or update their email address
- Withdraw consent for marketing emails
- Request deletion of their email data
- File complaints regarding misuse or unauthorized communication
Maltibase respects all applicable data-protection rights.
9. Compliance & Legal Basis
Maltibase processes email data in compliance with applicable privacy and data-protection laws, including consent-based communication standards and anti-spam regulations.
Email communications are sent lawfully, transparently, and for disclosed purposes only.
10. Policy Scope Limitation
This policy applies only to email data collection and permission practices.
Other Maltibase data activities are governed by the general Maltibase Privacy Policy.
11. Contact Information
For email data or consent inquiries:
Maltibase Privacy Team
Email: privacy@maltibase.com
Website: https://policy.maltibase.com
Compliance Checklist
✔ Clear consent model
✔ Purpose limitation
✔ Opt-in & opt-out explained
✔ Secure storage stated
✔ Retention & deletion covered