Community Guidelines & Code of Conduct

Welcome to Maltibase.
These Community Guidelines and Code of Conduct (“Guidelines”) define the standards of behavior expected from all users, vendors, businesses, and partners on the Maltibase platform.

By accessing or using Maltibase, you agree to comply with these Guidelines.

1. Purpose of These Guidelines

Maltibase is built on trust, safety, respect, and compliance.
These Guidelines exist to:

  • Protect users and businesses
  • Maintain a safe and respectful environment
  • Prevent fraud, abuse, and illegal activity
  • Ensure compliance with laws and platform policies
  • Promote positive and responsible use of Maltibase

2. Who These Guidelines Apply To

These Guidelines apply to:

  • All registered users
  • Vendors and service providers
  • Business accounts
  • Buyers, sellers, and partners
  • Anyone interacting with Maltibase features, content, or services

3. Expected Conduct

All users must:

  • Act honestly and in good faith
  • Provide accurate and truthful information
  • Respect other users, vendors, and staff
  • Comply with applicable laws and regulations
  • Use the platform only for lawful purposes
  • Follow Maltibase policies, terms, and instructions

4. Prohibited Activities

The following activities are strictly prohibited on Maltibase:

A. Fraud & Financial Abuse

  • Scams, impersonation, or deceptive practices
  • Chargeback fraud or payment manipulation
  • Use of stolen, fake, or unauthorized payment methods
  • Money laundering or financing illegal activity
  • Circumventing platform fees or payment systems

B. Identity & Account Misuse

  • Creating fake accounts or multiple accounts to deceive
  • Using another person’s identity or documents
  • Selling, renting, or transferring accounts
  • Bypassing KYC, verification, or security controls

C. Illegal or Restricted Content

  • Selling or promoting illegal goods or services
  • Activities that violate local, national, or international laws
  • Content related to terrorism, extremism, or organized crime
  • Exploitation or abuse of any individual

D. Harassment, Abuse & Harm

  • Hate speech, threats, or intimidation
  • Harassment or bullying
  • Discrimination based on race, gender, religion, nationality, disability, or any protected status
  • Sexual exploitation or inappropriate content

E. Platform Abuse

  • Attempting to hack, exploit, or disrupt the platform
  • Spamming, phishing, or distributing malware
  • Manipulating ratings, reviews, or engagement
  • Reverse engineering or scraping Maltibase systems

5. Vendor & Seller Responsibilities

Vendors and service providers must:

  • Offer lawful and accurately described products or services
  • Fulfill orders honestly and in a timely manner
  • Communicate clearly with buyers
  • Resolve disputes professionally
  • Comply with Maltibase vendor rules and applicable regulations
  • Maintain valid verification and compliance status

Failure to meet vendor responsibilities may result in restrictions or removal.

6. Content Standards

All content shared on Maltibase must:

  • Be truthful and not misleading
  • Respect intellectual property rights
  • Avoid offensive, harmful, or abusive language
  • Not promote illegal or unethical activity

Maltibase reserves the right to remove content that violates these standards.

7. Payments, Wallets & Withdrawals Conduct

Users must:

  • Use only authorized payment methods
  • Withdraw funds only to verified accounts
  • Avoid suspicious or high-risk transaction behavior
  • Cooperate with compliance reviews or investigations

Maltibase may delay, suspend, or reverse transactions for security or compliance reasons.

8. Identity Verification (KYC) & Compliance

  • Users may be required to complete identity verification
  • Providing false or misleading verification information is prohibited
  • Failure to complete required verification may limit access to features
  • Maltibase may suspend accounts that pose compliance or security risks

9. Reporting Violations

Users are encouraged to report:

  • Fraud or scams
  • Harassment or abuse
  • Suspicious activity
  • Policy violations

Reports can be made via:
📧 support@maltibase.com

All reports are reviewed confidentially.

10. Enforcement & Consequences

Violations of these Guidelines may result in:

  • Content removal
  • Feature restrictions
  • Account suspension or termination
  • Withholding or reversal of funds (where legally permitted)
  • Reporting to relevant authorities (when required)

Enforcement decisions are made at Maltibase’s discretion to protect the community.

11. No Circumvention

Users may not attempt to:

  • Evade enforcement actions
  • Create new accounts after suspension
  • Use third parties to bypass restrictions

Such actions may result in permanent removal.

12. Appeals

Users may appeal enforcement decisions by contacting:
📧 support@maltibase.com

Appeals must include relevant details and supporting information.

13. Updates to These Guidelines

Maltibase may update these Guidelines to reflect:

  • Legal or regulatory changes
  • Platform improvements
  • Security or compliance requirements

Continued use of Maltibase constitutes acceptance of updated Guidelines.

14. Contact Information

For questions or concerns about these Guidelines:

Maltibase Trust & Safety Team
📧 Email: support@maltibase.com
🌐 Website: https://maltibase.com

This Covers

✔ App Store & Play Store requirements
✔ Fraud & abuse prevention
✔ KYC & compliance enforcement
✔ Vendor behavior standards
✔ Payments & wallet conduct
✔ Trust & safety expectations