Transaction Policy
Effective Date: March 22, 2026
This Transaction Policy outlines how transactions are conducted on Maltibase, including payments, processing, verification, and compliance requirements.
1. Nature of Transactions
Important: Maltibase is a platform facilitating transactions between users. Maltibase is NOT a bank, financial institution, or direct party to transactions.
- Transactions occur between buyers and sellers/service providers
- Maltibase facilitates payments through third-party providers
- Maltibase does not guarantee the outcome of transactions
2. Accepted Payment Methods
- Wallet balance (Maltibase wallet)
- Debit/credit cards
- Payment gateways (e.g., Stripe, Paystack)
- Other approved payment providers
3. Transaction Processing
- All transactions are subject to verification and security checks
- Processing times may vary depending on payment method
- Maltibase may delay or reject transactions for compliance reasons
4. Transaction Authorization
- Users must ensure sufficient funds before initiating transactions
- By completing a transaction, you authorize Maltibase and its partners to process payment
5. Fees & Charges
- Transaction fees may apply
- Currency conversion fees may apply
- Additional provider fees may apply
6. Failed Transactions
- Failed transactions will not be processed or charged
- Temporary holds may occur depending on payment providers
7. Disputes & Chargebacks
- Transactions may be subject to disputes or chargebacks
- Maltibase may hold or reverse funds during investigations
- Users are responsible for resolving disputes in accordance with platform policies
8. Compliance & Monitoring
- All transactions are monitored for fraud and compliance
- Transactions may be reviewed under AML/KYC policies
- Suspicious transactions may be blocked or reported
9. Prohibited Transactions
Strictly Prohibited: Any transaction involving illegal or unauthorized activity.
- Fraudulent or deceptive transactions
- Money laundering or illegal financial activity
- Transactions outside legitimate platform use
10. Transaction Limits
- Maltibase may impose transaction limits based on user verification level
- Limits may vary by region or payment method
11. Risk Disclaimer
Maltibase is not liable for losses arising from user transactions, third-party payment issues, or external factors.
12. Contact & Support
For transaction-related inquiries:
Support Center: https://support.maltibase.com/
13. Updates to Policy
Maltibase may update this Policy at any time. Continued use constitutes acceptance of updates.