KYC (Identity Verification) Policy
Effective Date: March 22, 2026
This KYC (Know Your Customer) Policy outlines how Maltibase verifies user identities to ensure platform security, prevent fraud, and comply with global regulatory requirements.
1. Purpose of KYC
KYC verification is required to:
- Confirm user identity
- Prevent fraud and unauthorized access
- Comply with AML (Anti-Money Laundering) regulations
- Enable financial features such as payouts and withdrawals
2. Who Must Complete KYC
- Sellers and vendors
- Service providers
- Users requesting withdrawals or payouts
- Users flagged for verification
3. Information Required
Maltibase may require the following:
- Full legal name
- Date of birth
- Government-issued identification (passport, national ID, or driver’s license)
- Proof of address
- Business documents (for vendors or companies)
4. Verification Process
- Verification may be conducted directly or through third-party providers (e.g., Didit, Stripe)
- Biometric or facial verification may be required
- Additional documents may be requested if necessary
Failure to complete verification may limit access to certain features, including withdrawals and payouts.
5. Ongoing Verification
- Maltibase may request re-verification at any time
- Periodic checks may be conducted for compliance purposes
6. Data Security
- User data is securely stored and protected
- Data is handled in accordance with the Privacy Policy
- Verification data is shared only with authorized partners
7. Refusal or Failure of Verification
- Accounts may be restricted if verification fails
- Access to financial features may be denied
- Accounts may be suspended or terminated in severe cases
8. Fraud & Misrepresentation
Strictly Prohibited: Providing false or misleading information during verification.
- Fake or altered documents
- Impersonation or identity theft
- Attempting to bypass verification systems
9. Compliance & Legal Obligations
- KYC processes support AML and regulatory compliance
- Maltibase may share information with authorities if required by law
10. Limitation of Liability
Maltibase is not liable for delays or restrictions resulting from incomplete or failed verification.
11. Contact & Support
For verification-related inquiries:
Support Center: https://support.maltibase.com/
12. Updates to Policy
Maltibase may update this Policy at any time. Continued use constitutes acceptance of updates.