Currency & Conversion Policy
Effective Date: March 22, 2026
This Currency & Conversion Policy explains how Maltibase handles multiple currencies, exchange rates, and currency conversions across the platform.
1. Multi-Currency Platform
Maltibase operates as a global platform supporting multiple currencies for transactions, payments, and payouts.
- Users may view prices in different currencies
- Transactions may be processed in a base or selected currency
- Currency availability depends on region and payment providers
2. Currency Conversion
- Currency conversions may occur during payments, withdrawals, or payouts
- Conversion is handled by Maltibase or third-party payment providers
- Exchange rates are determined at the time of transaction
Important: Exchange rates may fluctuate and are not fixed.
3. Exchange Rates
- Rates are based on market conditions and provider rates
- Rates may differ from publicly available rates
- The final conversion rate is displayed before transaction completion
4. Conversion Fees
- Currency conversion fees may apply
- Fees may be included in the exchange rate or charged separately
- Third-party providers may apply additional fees
5. Payment Provider Role
Currency conversions may be processed by:
- Stripe
- Paystack
- Wise
- Other approved financial partners
Each provider may apply its own rates and fees.
6. Transaction Currency
- Transactions may be processed in a default platform currency
- Wallet balances may be held in specific currencies
- Currency mismatch may result in automatic conversion
7. Risks & Fluctuations
Important: Currency values fluctuate constantly. Users accept the risk of exchange rate changes during transactions.
- Rates may change between transaction initiation and completion
- Maltibase is not responsible for exchange rate losses
8. Refunds & Reversals
- Refunds may be issued in the original transaction currency
- Converted amounts may differ due to exchange rate changes
- Currency differences are not refundable
9. Compliance & Monitoring
- Currency transactions are subject to AML/KYC compliance checks
- Suspicious cross-border activity may be reviewed
10. Limitation of Liability
Maltibase is not liable for losses resulting from currency conversion, exchange rate fluctuations, or third-party provider fees.
11. Contact & Support
For currency-related inquiries:
Support Center: https://support.maltibase.com/
12. Updates to Policy
Maltibase may update this Policy at any time. Continued use constitutes acceptance of updates.