Payout Policy
Effective Date: March 22, 2026
This Payout Policy outlines how Maltibase processes payouts to vendors, sellers, and service providers for completed transactions on the platform.
1. Nature of Payouts
Important: Maltibase is NOT a bank or financial institution. Payouts are processed through third-party payment providers and are subject to their rules and availability.
- Payouts are made only for completed and eligible transactions
- Funds must originate from legitimate platform activity
- Payout availability depends on payment provider support in your region
2. Eligibility for Payouts
- You must complete required identity verification (KYC)
- You must have an active and compliant account
- Transactions must be completed without disputes or chargebacks
3. Payout Methods
Payouts may be processed via:
- Stripe Connect (primary payout method where available)
- Bank transfers via supported partners
- Other approved payout solutions (e.g., Wise)
Available methods may vary by country.
4. Payout Schedule
- Payouts may be processed on a scheduled or manual basis
- Processing times vary depending on payment providers
- Initial payouts may be delayed for verification and risk review
Payouts are not instant and may be subject to holding periods for security and compliance purposes.
5. Holds & Reserve Periods
Maltibase may apply temporary holds or reserves on funds to:
- Protect against chargebacks or refunds
- Conduct fraud and compliance checks
- Manage platform risk
6. Fees
- Transaction fees
- Payout processing fees
- Currency conversion fees
Third-party provider fees may also apply.
7. Disputes & Chargebacks
- Funds may be withheld during disputes or investigations
- Maltibase may deduct disputed amounts from your balance
- Chargebacks may impact payout eligibility
8. Compliance & Monitoring
- All payouts are subject to AML/KYC compliance checks
- Maltibase may monitor transactions for suspicious activity
- Additional verification may be required
9. Regional Limitations
- Payout availability depends on your country
- Some regions may have limited or alternative payout options
10. Account Restrictions
Maltibase may delay, restrict, or block payouts if:
- Suspicious activity is detected
- Compliance requirements are not met
- Policy violations occur
11. Risk Disclaimer
Maltibase is not responsible for delays or issues caused by third-party payment providers or regulatory restrictions.
12. Contact & Support
For payout-related inquiries:
Support Center: https://support.maltibase.com/
13. Updates to Policy
Maltibase may update this Policy at any time. Continued use constitutes acceptance of updates.