This Data Policy explains how Maltibase (“we”, “our”, or “us”) collects, uses, stores, and protects payment and payout data processed through Paystack for deposits and withdrawals on the Maltibase platform.

This policy applies only to Paystack-related data and does not govern other Maltibase data-processing activities.

1. Data Collected via Paystack

When users fund their wallet, make payments, or request withdrawals on Maltibase using Paystack, the following data may be processed:

A. Deposit (Incoming Payments)

  • Name and email address
  • Transaction amount, currency, and status
  • Payment reference and Paystack transaction ID
  • Payment channel (card, bank transfer, USSD, etc.)
  • Bank or card metadata (masked details only)
  • IP address and device data for fraud prevention

B. Withdrawal (Payouts)

  • Bank account name
  • Bank account number
  • Bank name and bank code
  • Withdrawal amount and transaction reference
  • Paystack transfer and recipient identifiers

⚠️ Important:
Maltibase does not store full card details, CVV codes, or sensitive authentication credentials.
All sensitive financial data is securely processed directly by Paystack.

2. Purpose of Data Usage

Paystack-related data is used strictly for the following purposes:

  • Processing wallet deposits and account funding
  • Executing user withdrawal and payout requests
  • Verifying transaction authenticity
  • Preventing fraud, abuse, and unauthorized access
  • Transaction reconciliation and record keeping
  • Compliance with financial, tax, and regulatory obligations
  • Customer support related to payments and withdrawals

Paystack data is not used for advertising, profiling, or resale.

3. Data Sharing & Third Parties

Maltibase does not sell or rent Paystack-related data.

Paystack data may be shared only with:

  • Paystack, as the authorized payment processor
  • Partner banks and financial institutions involved in settlements
  • Regulatory authorities where legally required
  • Essential service providers operating under confidentiality agreements

All third parties are required to maintain adequate data protection standards.

4. Data Storage & Security

Maltibase applies industry-standard security measures, including:

  • Secure Paystack APIs for deposits and withdrawals
  • Encrypted data transmission (HTTPS / TLS)
  • Restricted internal access to financial records
  • Secure storage of transaction references and logs
  • Continuous monitoring for suspicious or fraudulent activity

Sensitive payment credentials are never stored on Maltibase servers.

5. Data Retention & Deletion

  • Transaction and payout records are retained only as long as required for legal, accounting, and compliance purposes.
  • Users may request deletion of non-essential Paystack-linked data.
  • Data required for regulatory, audit, or dispute resolution purposes may be retained as mandated by law.

Data Requests:
Email: privacy@maltibase.com

6. User Rights & Control

Users have the right to:

  • View deposit and withdrawal history
  • Request correction of incorrect payout details
  • Request account-linked data deletion (subject to legal requirements)
  • Withdraw funds only to verified bank accounts for security purposes

7. Compliance With Paystack Policies

Maltibase complies with:

  • Paystack Terms of Service
  • Paystack Privacy Policy
  • Applicable financial and data protection regulations

Paystack data is processed only for legitimate payment and payout purposes.

8. Policy Scope Limitation

This policy applies only to Paystack deposit and withdrawal data.
Other Maltibase data practices are governed by Maltibase’s general Privacy Policy.

9. Contact Information

For Paystack payment or withdrawal data inquiries:

Maltibase Privacy Team
Email: privacy@maltibase.com
Website: https://policy.maltibase.com

✅ Paystack Review Checklist (Fully Covered)

✔ Deposit & withdrawal data clearly defined
✔ No storage of sensitive card data
✔ Purpose limitation explained
✔ Security and compliance stated
✔ Retention & deletion included