Security Center

At Maltibase, security is a core priority.
This Security Center Policy explains the measures we take to protect user accounts, data, transactions, and platform infrastructure, and outlines user responsibilities for maintaining security.

1. Our Security Commitment

Maltibase is committed to:

  • Protecting user data and financial transactions
  • Preventing unauthorized access and fraud
  • Maintaining platform integrity and availability
  • Continuously improving security controls
  • Operating in line with industry best practices and compliance requirements

2. Platform Security Measures

We implement layered security controls, including:

A. Data Protection

  • Encrypted data transmission (HTTPS / TLS)
  • Secure data storage with access controls
  • Segmentation of sensitive systems
  • Secure key and credential management

B. Account Security

  • Secure authentication mechanisms
  • Email verification and login monitoring
  • Role-based access controls
  • Session management and timeout controls
  • Detection of suspicious login behavior

C. Payment & Financial Security

  • Use of trusted, compliant payment providers
  • Tokenization and secure payment processing
  • Transaction monitoring and reconciliation
  • Fraud detection and risk analysis

D. Identity & Compliance Security

  • Identity verification (KYC) through authorized providers
  • AML and risk monitoring
  • Verification-based access to sensitive features
  • Regular compliance reviews

E. Infrastructure & Network Security

  • Secure cloud infrastructure
  • Firewalls and intrusion prevention systems
  • Logging and monitoring of system activity
  • Protection against common attack vectors

3. Fraud Prevention & Monitoring

Maltibase actively monitors for:

  • Unauthorized account access
  • Suspicious or high-risk transactions
  • Identity misuse or impersonation
  • Platform abuse or policy violations

We may temporarily restrict accounts or transactions during security investigations.

4. User Security Responsibilities

Users are responsible for:

  • Keeping login credentials confidential
  • Using strong, unique passwords
  • Securing their email accounts
  • Not sharing accounts or verification details
  • Reporting suspicious activity immediately

Maltibase is not responsible for breaches resulting from user negligence.

5. Incident Response

In the event of a security incident:

  • We investigate promptly
  • Affected systems may be isolated
  • Users may be notified where required
  • Remedial actions are taken to prevent recurrence
  • Authorities may be notified when legally required

6. Data Access Controls

  • Internal access is restricted on a need-to-know basis
  • Staff access is logged and monitored
  • Sensitive operations require additional authorization
  • Regular reviews of access permissions are conducted

7. Third-Party Security

All third-party providers:

  • Are vetted for security and compliance
  • Operate under data protection agreements
  • Are required to meet industry security standards

Maltibase does not allow unauthorized third-party access to user data.

8. Vulnerability Management

Maltibase:

  • Conducts security testing and reviews
  • Monitors for vulnerabilities and threats
  • Applies updates and patches as needed
  • Encourages responsible disclosure of security issues

9. Reporting Security Issues

Users and researchers may report security concerns or vulnerabilities to:

📧 security@maltibase.com

Please include:

  • A clear description of the issue
  • Steps to reproduce (if applicable)
  • Screenshots or logs (if available)

10. Service Availability & Continuity

Maltibase maintains:

  • System monitoring and uptime controls
  • Backup and recovery procedures
  • Business continuity planning

Service availability may be temporarily affected during maintenance or security responses.

11. Policy Updates

This Security Center Policy may be updated to reflect:

  • Security improvements
  • Regulatory changes
  • Emerging threats

Users will be notified of material changes where required.

12. Contact Information

For security-related inquiries:

Maltibase Security Team
📧 Email: security@maltibase.com
🌐 Website: https://policy.maltibase.com/security

This Security Center Covers

✔ Account & data protection
✔ Payment & wallet security
✔ KYC & compliance security
✔ Fraud monitoring
✔ Incident response
✔ App store & provider expectations