About us

Maltibase is a global digital marketplace and services platform designed to connect people, businesses, and opportunities through secure, technology-driven commerce.

We provide a trusted environment where individuals and businesses can buy, sell, offer services, manage transactions, and participate in verified digital economic activities — all within a structured, compliant, and scalable ecosystem.

Our mission is to simplify access to commerce, enable financial inclusion, and empower verified users and vendors to grow sustainably.

Our Vision

To become a leading global platform for secure digital trade, verified services, and cross-border opportunities, enabling people and businesses to transact with confidence—anywhere in the world.

Our Mission

  • To create a trusted and transparent marketplace
  • To support verified users and businesses through compliance-first systems
  • To enable secure payments, withdrawals, and digital services
  • To remove barriers to participation in the global digital economy
  • To build long-term value for users, partners, and communities

What We Do

Maltibase operates as a multi-functional digital platform, offering:

Marketplace & Services

  • A structured marketplace for products, services, and digital offerings
  • Vendor onboarding with verification and compliance checks
  • Tools that help sellers and service providers reach wider audiences

Payments & Wallet Infrastructure

  • Secure wallet funding and withdrawals
  • Integration with trusted global and local payment providers
  • Transaction tracking, reconciliation, and user protection systems

Identity & Compliance

  • Identity verification (KYC) to prevent fraud and misuse
  • AML and risk monitoring for platform safety
  • Compliance-driven access to sensitive or financial features

Technology & Security

  • Secure infrastructure and encrypted data handling
  • Fraud prevention and abuse monitoring
  • Continuous improvement of platform reliability and performance

Trust, Security & Compliance

Trust is the foundation of Maltibase.

We operate with a compliance-first approach, ensuring that our systems align with:

  • Identity verification standards
  • Payment and financial regulations
  • Data protection and privacy laws
  • Platform integrity and risk controls

User data is handled lawfully, transparently, and securely, and is never sold or misused.

Our Values

Integrity

We operate transparently and ethically in everything we do.

Security

We prioritize the protection of users, data, and transactions.

Inclusion

We aim to create opportunities for individuals and businesses globally.

Innovation

We continuously improve our technology to serve users better.

Accountability

We take responsibility for compliance, user protection, and platform standards.

Who We Serve

  • Individual users seeking trusted digital services
  • Vendors and businesses looking to scale their offerings
  • Entrepreneurs and service providers
  • Global and local users engaging in cross-border transactions
  • Partners, payment providers, and compliance stakeholders

Our Commitment to Users

Maltibase is committed to:

  • Providing a safe and reliable platform
  • Maintaining clear policies and transparent operations
  • Supporting users through responsive customer service
  • Continuously improving the user experience
  • Upholding compliance and regulatory responsibilities

Looking Ahead

Maltibase is building for the future — expanding features, strengthening security, and growing responsibly across markets.
Our focus remains on trust, scalability, and long-term value creation.

Mission: Make services accessible, trusted, and fast—everywhere.

Contact: hello@maltibase.com | Partnerships: teams@maltibase.com | Support: support@maltibase.com

FAQ’s

have any questions for us?

Welcome to the Maltibase Help Center! Below you’ll find answers to the most common questions about how Maltibase works for both Users and Service Providers (Pros).

What is Maltibase?

Maltibase is a global service marketplace that connects users looking for services (like repairs, cleaning, delivery, or installations) with verified professionals and service providers (“Pros”). You can find trusted help nearby or build your business presence as a Pro.

How does Maltibase work?

Users: Search for a service, compare providers, and make a booking or request.

Pros: Create a professional profile, list your services, set pricing, and receive job requests.
Payments, chats, and reviews all happen securely inside the app.

Is Maltibase free to use?

Yes. Creating an account is free. Maltibase charges a small service or transaction fee per booking or payment to keep the platform secure and operational.

Where is Maltibase available?

Maltibase operates globally, with active users and Pros across Africa, the U.S., Canada, Europe, and Asia. Service availability may vary by region.

What payment methods are accepted?

We currently support Stripe, Paystack, and PayPal, allowing users to pay securely with credit/debit cards, mobile payments, or local currency.

how to get notifications?

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Can I pay outside Maltibase?

No. For your protection, all payments must be made inside the Maltibase app. We are not responsible for any transactions conducted outside the platform.

How does Maltibase protect my personal data?

We comply with GDPR, CCPA, and global privacy laws. Your personal data is encrypted and never sold. See our full Privacy Policy.